Delete your account

For the owner of a JewelDesks account, and for staff who sign in to a shop.

What gets deleted

Deleting an owner’s account deletes the account itself and every shop under it: the shop’s details, its staff logins, customers and vendors, items, pieces and tags, purchases, sales, payments, ledgers and settings. Nothing of the shop remains on our servers afterwards. Backups that held it are overwritten within 90 days.

A staff login is not a separate account: it belongs to the shop, and the shop’s owner can remove it from Settings → Users at any time. If you were staff and want your login removed, ask the owner, or ask us below and we will pass it on.

How it works

1. Send the request below from the email address the account was registered with (or from the app: Settings → Delete account).
2. We write to that address to confirm it is really you — a shop’s books cannot be erased on a form alone.
3. Once confirmed, the account and everything under it is deleted within 30 days, and we tell you when it is done.

Before you ask: bills and ledgers are your books. If you may need them later, export or print what you want to keep first — nothing is recoverable afterwards.

Ask for deletion

Registered email address

Your name Shop code (if you know it)

Anything we should know (optional)

Ask for my account to be deleted

Or write to info@keycodetech.in with the subject “Delete my JewelDesks account”. See also: Privacy policy · Data safety.